Resources
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Crisis and Emotional Support
CALM (Campaign Against Living Miserably)
Helpline for anyone feeling down or struggling. Available daily from 5:00 pm to midnight.
📞 0800 58 58 58
🔗 thecalmzone.netSamaritans
24-hour confidential support line for anyone who needs someone to talk to.
📞 116 123 (free to call)
🔗 samaritans.orgSHOUT
Free, confidential crisis text service available 24/7.
📱 Text 85258
🔗 giveusashout.orgYork St John University Support Services
Provides mental health and wellbeing support, including access to counsellors and mental health practitioners.
🔗 yorksj.ac.uk/working-with-the-community/communities-centre/external-support-and-resourcesThe Haven
Provides information and emotional support for people in crisis or approaching crisis. Helpline open from 6:00 pm to 11:00 pm.
📞 07483 141 310 | 07483 141 307 | 07484 076 695 | 07483 141 304
🔗 mhm.org.uk/the-haven-30-clarencestreetYork Nightline
Confidential listening and information service run by students, available from 8:00 pm to 8:00 am.
📞 01904 323 735
🔗 yorknightline.org.uk -
Local & National Support Resources
Acomb Death Café
A safe, welcoming space to discuss life, death, and everything in between.
🔗 eventbrite.co.uk/e/death-cafe-acombAge UK York
No matter the age related challenges you or a loved one are currently facing, our services are always here to help.📞 01904 634061 (9.30am - 3pm Monday to Friday).
🔗 https://www.ageuk.org.uk/york/Andy’s Man Club
Men’s suicide prevention charity offering free, peer-to-peer support groups across the UK.
🔗 andysmanclub.co.uk/find-yournearest-groupCommunity Bees CIC
York-based decluttering service supporting people whose homes have become cluttered due to physical or mental health challenges.
🔗 communitybees.co.ukEnd of Life Doula UK
Working to create compassionate, inclusive communities where end-of-life care is guided by empathy, respect, and connection.
🔗 eol-doula.ukGoodGym York
Volunteers helping older people with small household or garden tasks across York.
🔗 goodgym.org/request-a-missionLivewell York
Community website providing information and advice for adults living in York.
🔗 livewellyork.co.ukMenfulness
Bringing men together to socialise, exercise, and talk in a friendly, supportive, non-judgemental environment.
🔗 menfulness.orgMermaids
Supporting trans, non-binary and gender-diverse children, young people, and their families.
🔗 mermaidsuk.org.ukMuslim Women’s Network
Faith- and culturally-sensitive helpline and counselling service (Mon–Fri, 10 am – 4 pm).
📞 0800 999 5786 | ✉️ info@mwnhelpline.co.uk | 💬 Text 07415 206 936
🔗 mwnhelpline.co.ukSt Leonard’s Hospice
Offers free complementary therapies and support groups for anyone in their catchment area receiving palliative care.
🔗 stleonardshospice.org.uk/contactSwitchboard LGBTQ
National LGBTQIA+ support line for anyone, anywhere, at any point in their journey.
🔗 switchboard.lgbtUnforgettable Experiences
Live, creative, online sessions supporting adults 50+ and their carers through the arts.
🔗 unforgettableexperiences.org.ukYork LGBT Forum
Health, wellbeing, and social activities for York’s LGBTQ+ community.
🔗 yorklgbtforum.org.uk/healthYork Men’s Shed
A friendly community space for men to connect, work on projects, and socialise.
🔗 yorkmensshed.co.ukYork Neighbours
Helping people aged 65+ stay independent through small household jobs, phone calls, and social outings.
🔗 yorkneighbours.org.ukYork Women’s Wellness Centre
A safe, non-judgemental, women-only space for connection, wellbeing, and peer support.
🔗 changing-lives.org.uk/find-support/womens-wellness-centre -
Bereavement and Loss
At A Loss
UK-wide bereavement signposting and information website, helping people find tailored support and practical information in one place.
🔗 ataloss.orgBereaved Children Support York (BCSY)
Supports children, young people, and their families in the York area to cope with grief and its impact.
🔗 bcsy.org.ukThe Bereavement Register
Free service to remove the names and addresses of the deceased from mailing lists, reducing unwanted advertising mail.
🔗 thebereavementregister.org.ukCruse Bereavement Support
Offers support for adults, young people, and children, including online helplines, one-to-one support, local services, information, and campaigns.
🔗 cruse.org.ukGood Grief Trust
Provides practical information, helplines, advice, and personal stories to help people navigate grief and find a way forward.
🔗 thegoodgrieftrust.orgGrief Encounter
Supports bereaved children, young people, and their families with a range of services, a national helpline, and resources.
🔗 griefencounter.org.ukReflect
North Yorkshire-based free support service for people experiencing pregnancy loss or facing pregnancy choices.
🔗 reflectsupport.co.ukSAMM National (Support After Murder & Manslaughter)
Provides peer support for close relatives and wider family members bereaved by murder or manslaughter.
🔗 samm.org.ukSoBS (Survivors of Bereavement by Suicide)
Offers free peer support to adults bereaved by suicide, ensuring no one has to face their loss alone.
🔗 uksobs.org/support-groups/yorkSue Ryder – Online Bereavement Support
Connects people with information, qualified counsellors, and a community of others with similar experiences.
🔗 sueryder.org/grief-support/online-bereavement-supportTalking About Loss
Provides warm, friendly, and supportive peer-led meet-up groups for like-minded people to talk freely about loss.
🔗 talkingaboutloss.co.uk
